Yes, we can ship worldwide, Except Ukraine, Russia.

For giving customer good shopping experience, we offer free international shipment.

If you need extra parts, please, feel free to contact us at service@metalkitor.com. We would ask you to provide us with your postal address, the list of the required parts and the photos of the corresponding board or detail. The Metalkitor team will send the requested spare parts to the address provided in your e-mail free of charge in an envelope by post. So you can complete your model.

We want to assure you that the assembly of Metalkitor models is a pleasant, interesting and fun pastime. Metalkitor wants to share the joy of creativity and bring people together through making things with their own hands. Take your time enjoying the assembly while the detailed and comprehensive illustrated step-by-step instructions take you along the way.

The package can be tracked on https://metalkitor.com/apps/track123 . Or if you need a team members help to check up, please contact with our service teamservice@metalkitor.com and we will be in touch with a status update.

Our friendly customer service agents are standing by to help. Feel free to contact us any time!

Credit card and paypal, multi-currency available.

According to the different types of products, we have electronic and paper manuals, and some products have video guidance.

If you want to zoom in on the parts via the PDF file, you can go to https://metalkitor.com/blogs/news/how-to-find-the-metalkitor-manual-about-the-metal-puzzle-model.